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Executor bill payment

JPark
Newbie
Private Message TalkTalk

on ‎22-04-2024 04:03 PM

Message 3 of 3

I need to pay the final bill for my dads account but I can't log on to his account to pay it as it has been shut down. When I try to phone the bot thinks I am trying to pay for my own talk talk account and eventually it hangs up on me. I was hoping for some advice on what to do?

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎23-04-2024 02:14 PM

Message 1 of 3

HI JPark 

 

The online account should still be active if there is an outstanding balance , can you add your dads account number to your community profile and I can start to help. 

 

Thank you.

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎22-04-2024 04:27 PM

Message 2 of 3

Contact the bereavement team, @JPark.

 

https://community.talktalk.co.uk/t5/Articles/Our-bereavement-team/ta-p/2205169

 

They should help you with this complicated process. 

Gliwmaeden2, a fellow customer.
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