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Unable to Acess My Account"

ThosM
First Timer
Private Message

on ‎01-02-2023 02:10 PM

Message 3 of 3

On each occasion for the past 18 months I have been unable to access "My Account" . In inserting my user name and password  it simple says" Due to technical difficulties cannot  log you in  try later".  I have been on the chat lines to TT, telephoned and been told they will look into it and get back or is receiving attention and they never get back apart form an email  to confirm my complaint. A  very poor service from Talk Talk whom I have been with for many years. 

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎07-02-2023 08:25 AM

Message 1 of 3

HI @ThosM 

 

I have logged a fault for access to My Account. 

 

Will let you know what the outcome is.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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ferguson
Community Star
Private Message TalkTalk

on ‎01-02-2023 02:20 PM

Message 2 of 3

If you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

 

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