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FIbre Support

Get expert support with your Fibre connection.

Recontract

willourselves
First Timer
Private Message TalkTalk
Message 3 of 3

hi TalkTalk staff,

My current contract will end on 13Apr2023. 

I would like to recontract my Fibre 65 for GBP26 per month for another 24 months.

I tried to log in "My Account" and click "Recontract or Upgrade your service",  Error page appeared. 
 with message "Oops! Sorry, we're unable to find the page you're looking for. Let's get you back on course..."


Please could you assist me for the recontract. My current contract is expiring in a few days. Thank you in advance!

Will Leung

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2 REPLIES 2

fr8ys
Community Star
Private Message TalkTalk
Message 1 of 3

Hi,

 

Staff here cannot negotiate renewals.

 

Your best bet is to phone and speak to the loyalty team who have the best deals available and usually better than my account.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

 

Good luck.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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Arne-TalkTalk
Support Team
Staff
Private Message
Message 2 of 3

Hi @willourselves 

 

Sorry that you are having problems

 

Best option would be to call the loyalty team on 03451720088 The will be able to help.

 

Regards

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