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FIbre Support

Get expert support with your Fibre connection.

Forum Posts

Weak security warning on AppleIOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Privacy warning - this network is blocking encrypted DNS traffic

This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....

£85 to replace something of TalkTalk that is broken

I have just spent an hour and a half with 2 TalkTalk agents trying to discover the problem is with our WiFi booster, which will no longer connect to the router. In the end I was told that I needed to replace the booster but they can’t do that because...

makman1 by First Timer
  • 8 Views
  • 1 replies
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Will Eero support 2.4ghz

I’m looking at buying a video doorbell but all I see is 2.4ghz systems. Is Eero compatible with 2.4 as well as 5ghz or do I need to look at top end systems?

Intermintent wifi

My wifi is intermittent, there is no problem with phone line, power cable is working, and I have a new WiFi cable. But still WiFi keeps dropping . Talktalk say there may be a problem with my set up can anyone help.

Suebb by Sightseer
  • 84 Views
  • 2 replies
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CANT CONNECT TO VPN

hi, i have seen several other similar posts with the same issue. i have been issues with connecting to my works VPN. i have spent hours already on the phone to try and resolve this and the IT team at my own office. however no-one is able to help as t...

Changing the WiFi password on Talk Talk Hub Vers FAST 5634-4 T8

I logged in to the WiFi Hub and changed the WiFi password in the WiFi settings. I then saved the change and exited the screen. I logged back in to ensure the change had taken effect. I was pleased to see it had. I then proceeded to browse but quickly...

Figgis by Whizz Kid
  • 271 Views
  • 14 replies
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Broadband

My internet keeps cutting out especially on the night time it is very slow and lagging

Nan621 by First Timer
  • 77 Views
  • 1 replies
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Wifi

Why does my fone not let me browse internet wen connected to the wifi

Light settings on WIFI Hub

How do I turn on/off the light on my WiFi hub, I get to WiFi hub settings through 192.168.1.1 then I logs out

Wifi changing channel overnight

Hello. For the last few weeks the Wi-Fi has been resetting itself from channel 6 or 11, back to channel 1 which is what my neighbours router is set to. This is causing the 2.4ghz to drop out which is affecting my smart plugs and thermostats, also my ...

Nobag by Team Player
  • 179 Views
  • 9 replies
  • 0 like

Whitelist Websites

How do I whitelist certain websites that the TalkTalk connection is blocking. It is preventing me from reach the website via Wi-Fi both using laptop and Smartphone. When I switch to smartphone data, i can reach the website no problems. Switch back to...

Router continually flashing amber

My internet connection was intermittent on Friday evening. It improved when I restarted the router. Since Saturday the router (Wi-Fi Hub Fast 5364-3. T8) has been flashing amber. I have gone through the troubleshooting (unplug for 20mins, connecting ...

mr_Jw by Visitor
  • 134 Views
  • 6 replies
  • 0 like

WiFi connected but no internet

Hi, I’ve got fibre 65 and multiple times a day getting the ‘connected - no internet’ message. Only solution is to restart the router. Speeds are also slow. Could a new router be needed?

HBurbs by Visitor
  • 546 Views
  • 18 replies
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I can't Connect my 2.4Ghz BBQ Thermometer To Eero Router

Good evening.Sun's out so it's BBQ time.I have an Inkbird IBBQ-4T WiFi BBQ thermometer which works on the 2.4Ghz band. Before going full-fibre, I had two networks with different named SSIDs for the 5Ghz and 2.4Ghz bands. So, when I wanted to use the ...

paullus by Whizz Kid
  • 183 Views
  • 4 replies
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Please turn off Wifi Optimisation

I'm having issue with my Sagemcom Fast 5364 wifi hub, version: SG4K100174. I keep manually changing my 2.4ghz and 5ghz wifi channels but after a while it randomly reverts back. The channel it reverts to is heavily congested which causes my wifi devic...

need to turn off wifi optimisation

I need to turn off the wifi optimisation as its really starting to pee me off wifi dropping every few minutes. How do I do this please?

Padwa69 by Sightseer
  • 309 Views
  • 17 replies
  • 0 like

No internet for over 24 hours

I've had no broadband since 10am yesterday, leaving myself and my wife unable to work for 2 days. No call center to speak to anyone, no help on twitter, no call back when requested...abysmal!!!Why can't they just look at your address, confirm what th...

Preventing auto connection and using eero with ps5 remote play

Two issues. I have an eero in my sons room which he uses for remote play on his PS5, however the remote play won't work if his PS5 is connected with ethernet/LAN. I think it's something to do with it being an access point Vs mesh or something. 2nd is...

Wifi dropping off 2.4ghz channel constantly

Hello, For the past month or my Wifi keeps dropping out on various devices (e.g. smart speakers, mobile phones) connected to my 2.4ghz channel. Every few minutes in some cases. The 5ghz channel is working fine. I've restarted all of the devices, rese...

wifi dropping continuously , on a dsl 3782 router

used to happen occasionally , now it has been a pretty constant for the last 2 weeks wifi just drops and seems to lock out and then may come back on ,on its own accord or need to reboot router router is dsl-3782 with firmware v1.10t dec 14 2018-08010...

Can’t change security settings

For a while now, I’ve noticed that when I log into my account, I cannot access my security settings. Says that it ‘cannot find server’. Cleared website data etc and used new browser. Still the same. What cani do?

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3mma80 by Visitor
  • 138 Views
  • 2 replies
  • 0 like