Who are you moving from? If Sky or Virgin, these methods of delivering the Terrestrial TV signal do not work for Freeview TV.
Do you have a terrestrial aerial?
If so if you plug the aerial directly into the TV and retune, do you get the TV programmes?
If yes, then try again with the box. Ensure the aerial is plugged directly into the box and not relying on any loopthrough from the TV.
If no, then you will need to contact a local aerial installer to check your system.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
