Here's our simple guide to help you set up or reinstall your TalkTalk Super Router. If you've got a Wi-Fi Hub please see our guide for setting up your W-Fi Hub.
Your main phone socket is the main phone socket in your home - it’s usually larger than a normal phone socket and often has a horizontal line in the middle. There are two types of main phone socket:
Standard main phone sockets have one port on the front, which means you need a microfilter to connect your phone or router. You'll also need to use microfilters in every other socket you're using in your home.
Pre-filtered main phone sockets have two ports on the front, which means your line is already split between your phone and broadband connection. You can plug your phone and router straight into a pre-filtered main phone socket without using any microfilters.
The way you set your router up depends on which main phone socket you have. Choose yours from the options below.
To use a wired connection, simply plug the Ethernet cable into your device. Then plug the other end into any of the yellow Ethernet ports on the back of your Super Router.
The lights on the front of your Super Router will change colour depending on the status of your connection.
Light | Status | Description |
---|---|---|
Internet | Green | You're connected to the Internet. |
Red | Your router isn't getting an Internet connection. Your connection may have timed out or we might be updating your router's software. Please wait a few minutes and then try restarting your router. | |
Broadband | Green | You're connected to broadband. |
Blinking or red | Your router isn't getting a broadband connection. Make sure it's set up correctly and if you're using microfilters, ensure you've plugged one into every socket you're using in your home. | |
Power | Green | Your router is switched on. |
Red or off | Your router isn't getting any power. Please check the following:
|
|
Wireless | Blinking | You're connected to Wi-Fi or WPS. |
Ethernet | Blinking | You're using a wired connection. |
TV | Green | You're using TalkTalk TV. |
Let us know if you're still looking for help with your query.
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