£110 voucher not received yet.

[Twoflower]

Hi. Renewed my contract after speaking with someone at customer retention as the monthly cost was reasonable and I was also offered a £110 voucher (it was back in Feb so unsure which voucher it was, just remember the amount).  Not sure how long it should take but it's been approx. 3 months so wanted to check when it will be emailed. Thanks.

[ferguson]

I have re-escalated this for you. 

[Twoflower]

I'm following up again as this 110 voucher was the primary reason for renewing with Talktalk. It's been well over 90 days and still no sign. Please update, thanks.

[ferguson]

No worries. Feel free to follow up on this thread if needed.

[Twoflower]

Thanks so much for the reply. Fair enough then, I'll give it some more time.

[ferguson]

There is usually a minimum 90 day lead in time, so that may not have elapsed yet.