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Billed after canceling contract.

Justyna97
First Timer
Private Message TalkTalk

on ‎27-04-2024 06:52 AM

Message 4 of 4

I have been getting billed for the last 6 months or so after I have told them to cancel the contract and I am not able to phone them as I work during the day when they are open. 150 pound on my account to pay. Disappointed with talk talk.

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3 REPLIES 3

Ady-TalkTalk
Support Team
Staff
Private Message
In response to Justyna97

on ‎29-04-2024 08:08 AM

Message 1 of 4

Oh ok. When and how did you cancel? 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Justyna97
First Timer
Private Message TalkTalk

on ‎29-04-2024 07:34 AM

Message 2 of 4

No actually they are billing me as if I still have a contract with them so basically they have not canceled my contract yet.

 

Justyna

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Ady-TalkTalk
Support Team
Staff
Private Message

on ‎29-04-2024 07:23 AM

Message 3 of 4

Hi Justyna97, are you saying you're disappointed that cancelling early incurred a contract breakage fee or was there something that led to the cancellation that you're disappointed with?

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes
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