cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Your Account

Get tailored support with your TalkTalk account and bills.

Fibre 35 Price Hike

DarrenJackson1
Whizz Kid
Private Message TalkTalk
Message 3 of 3

Why are new customers being offered Fibre 35 for £25 per month, when I am already paying £27.41 per month (in contact until 24/06) and that is set to rise to over £35.36 per month. Either Talk Talk makes it easy to retain me as a customer, else I will switch - simple.

 

What is your best deal for existing customers on Fibre 35 please without mucking us about trying to charge us more for our loyalty!

 

What is your Best And Final Offer?

0 Likes
2 REPLIES 2

Message 1 of 3

Ferguson was replying to the original poster, and it's a fact that the link to support on Chat / Phone will give people access to an agent to discuss their deal.

 

If you have your own query to make, please start your own thread by choosing the appropriate message board and clicking on start a topic.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
0 Likes

ferguson
Community Star
Private Message TalkTalk
Message 2 of 3

Your best will be to discuss your options directly with the customer loyalty team, give them a call on 0345 172 0088, or try Live chat:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.