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Low income billing charge

Amberlu
Newbie
Private Message TalkTalk
Message 3 of 3

I have been told to contact you to ask that my bill be dropped to a low income user

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2 REPLIES 2

fr8ys
Community Star
Private Message TalkTalk
Message 1 of 3

Details can be found here, which I assume is still in force, but the loyalty team can advise.

 

https://www.talktalkgroup.com/newsroom/2021-Talktalk-DWP-free-broadband-jobseekers

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 3

TalkTalk do not offer social tarrifs but do have an offer in conjunction with job centres and people looking for jobs.

 

Terms and any adjustments cannot be conducted on the forum, only by phone.

 

if you wish to discuss your circumstances phone and ask for the loyalty team.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
0 Likes