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James1756
First Timer
Private Message TalkTalk
Message 4 of 4

Talk talk monthly bills will not open on my computer. Monthly price has just doubled and I can't see why. I can't see any way to tell them this.

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3 REPLIES 3

mandisa1-TT
Support Team
Staff
Private Message
Message 1 of 4

Thank you so much for the support @Gliwmaeden2 
 

@James1756 If clearing your browser cookies and cache does not resolve the issue, please try using a different browser. Alternatively I can have a look at your bill and provide you with a bill breakdown.

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 4

Check your minimum term contract date, @James1756, as any discounts [including for boosts] may have ended.

 

Also check for chargeable calls.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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mandisa1-TT
Support Team
Staff
Private Message
Message 3 of 4

Hi there @James1756, please clear your browser cookies and cache and try accessing your bills.

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