Unable to access my bill

[Swat44?]

I received my Talk Talk bill by email this morning telling me that my DD will be £10 more this month, on going to check why this is I cannot see my itemised bill, loading wheel just goes round and round for hours. I object to not knowing what I am paying for. Does anyone in the community have any work arounds please.

[mandisa1-TT]

Thank you and you are most welcome:)
Enjoy the rest of your day and take care

[Swat44?]

Thats it thank you, a job well done by you. xx

[mandisa1-TT]

You are most welcome:)

While I still have you online, I would like to confirm is there anything else that I can assist you with today?

[Swat44?]

I did see an itemised bill before but changing to a new browser fixed the problem, I shall not need a paper bill now. Thank you so much for your help.

[Swat44?]

Thank you for your help community, I am now up and running with a new browser. I shall not ask for a paper bill if I can access my account with Firefox. Panic over, I had forgotten I had a long phone call with my bank last month.

[mandisa1-TT]

I have sent you a bill breakdown via private message.

[mandisa1-TT]

I can set it up for you however it is chargeable. Just to confirm were you able to see your itemized billing before?

[Swat44?]

Hi Mandisa1-TT, Thank you for your input but it did not work, very frustrating, I wonder how I can set up paper billing?

[mandisa1-TT]

Hi there @Swat44? I am sorry to hear you are experiencing issues when trying to access your bill, please clear your browser cookies and cache and see if the issue persists.