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on 01-05-2025 11:34 AM
Hello, I renewed my contract on 9th December 2024 on the phone with help from a member of loyalty team. I was told I will receive an amazon voucher (£40) for renewing the contract after cooling of period of 120 days. may I ask for an update on this, please? thank you
on 01-05-2025 03:18 PM
It's a pleasure @aysuno 🙂
on 01-05-2025 02:25 PM
thank you again for your help and solving my case. hope you have a great day.
on 01-05-2025 02:05 PM
@aysuno, please note that I have concluded with my investigation on the matter and have shared all information to you privately. Kindly double check on your private messages 🙂
Thanks.
on 01-05-2025 01:44 PM
Of course, thank you for your help. I will be around for at least 13 more months during my contract 😁 have a great day ..
on 01-05-2025 01:41 PM
Perfect! @aysuno, I will just investigate on your account for the info and thereafter will provide all information you require.
Note: As this is account specific, there will be some information that I will share to you privately after my investigation. 🙂
on 01-05-2025 01:24 PM
Hello, thank you for informing me about the missing profile information. I believe I added required information to my account now. I am ready to get help now 🙂 thank you
on 01-05-2025 01:13 PM
Hello there @aysuno, thank you for bringing this matter into our attention as I will be able to gather all information needed.
Before continuing any further, please update your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.
https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info