cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

3 days not internet

JESICA
First Timer
Private Message
Message 3 of 3

3 days without internet and without customer service. I work from home and I'm new to Talk Talk, although friends already told me that they didn't give a good service, now I've checked it by myself.

The bosses don't forgive, unfortunately I have to find another provider. and I lost 3 days of my Christmas holidays. Unforgivable

2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hello,

 

Can you please update your community profile to include your:

 

  • TalkTalk Telephone number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

0 Likes

ferguson
Community Star
Private Message TalkTalk
Message 2 of 3

Sorry to see this. If you would like the support team here to look into this for you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond. Bear in mind that they won't be back online until Monday.

 

0 Likes