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Broadband help

For queries about your TalkTalk broadband service.

Adding 2.4 ghz Wi-Fi plug…splitting 2.4 from 5 ghz

minnieha_ha
First Timer
Private Message

on ‎26-06-2023 08:46 PM

Message 3 of 3

Hi, I’m having some problems adding a Wi-Fi smart plug. I (think) I have split the channels, and that’s what it confirms on the router home page. However, when I turn off 5ghz to add the smart plug to the hub, the app, and I have tried a few, on my device (iPhone) seems to think it’s still connected to 5g. 5g is not showing in my iphone settings. I’m getting sincerely ticked off. 
in case you’re wondering, I have four plugs, they can’t all be faulty, and why is my app showing connected to 5g. Attached image to show disabled 5g.

hhheeeeellllppp!!!!! 🙂

 

 


IMG_0042.jpeg
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2 REPLIES 2

Anonymous
Not applicable
Staff
Private Message

on ‎27-06-2023 06:39 AM

Message 1 of 3

Morning,

 

How are you getting on?

 

Thanks

 

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Divsec
Community Star
Private Message TalkTalk

on ‎26-06-2023 09:23 PM

Message 2 of 3

Have you tried rebooting your iPhone? 

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