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Broadband help

For queries about your TalkTalk broadband service.

Internet outage

jamescusick2002
First Timer
Private Message
Message 3 of 3

My internet has been down for over a day, the eero device I use has been reset multiple times, power turned off and on, etc.

Unsure if there’s an outage in my area or if this is just an issue for me

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2 REPLIES 2

Anonymous
Not applicable
Staff
Private Message
Message 1 of 3

Hello,

 

I'm sorry for the delay. Do you still need assistance with this?

 

Thanks

 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Add your Talktalk landline number or Account number in Personal Information, @jamescusick2002 for staff to identify your account and check for you.

 

Go via your avatar/name; settings. SAVE CHANGES. 

 

Leave the router switched ON for now.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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