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Broadband help

For queries about your TalkTalk broadband service.

Internet outage

jamescusick2002
First Timer
Private Message
Message 3 of 3

My internet has been down for over a day, the eero device I use has been reset multiple times, power turned off and on, etc.

Unsure if there’s an outage in my area or if this is just an issue for me

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hello,

 

I'm sorry for the delay. Do you still need assistance with this?

 

Thanks

 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Add your Talktalk landline number or Account number in Personal Information, @jamescusick2002 for staff to identify your account and check for you.

 

Go via your avatar/name; settings. SAVE CHANGES. 

 

Leave the router switched ON for now.

Gliwmaeden2, a fellow customer.
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