All TalkTalk no action!
on 03-06-2024 09:41 AM
Message 6 of 6
I will never recommend TalkTalk to anyone, I had left TalkTalk and joined BT after numerous phonecalls for network issues, late go live dates and got no where. Once BT arranged the cancellation and sent a router out the next day, TalkTalk phoned and promised a new router, booster and tablet as an apology gift and asked me to stay. I was told all the issues would be over and I would receive the goods in 2-3 days. I decided to stay and It was the biggest mistake I have made! It is now 2 weeks later and I have still received nothing.
All I have done is waste time with their false promises, poor service and to be honest absolutely no clue how a delivery works or how network issues are resolved! Managers can not even resolve issues in this company!
Highly recommend not to use and I will be raising this on every social platform I can!
Good riddance! TalkTalk and no action is my slogan for this company! From the 8th of May to the 1st of June all I have done is spent hours on calls trying to resolve issues! Pathetic!
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5 REPLIES 5
on 03-06-2024 12:14 PM
Message 1 of 6
OK thanks. The current wifi channel is showing as congested, could you reboot the router and retest, and let me know if there's any improvement
Chris
Chris, Community Team
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on 03-06-2024 11:20 AM
Message 2 of 6
No it is still only covering one room and I have had the same conversation with so many people.
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on 03-06-2024 10:55 AM
Message 3 of 6
Thanks Jean. Just to confirm, is your service working OK at the moment?
Chris
Chris, Community Team
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on 03-06-2024 10:38 AM
Message 4 of 6
Hi Chris, please see below for the account number. 1013839390
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on 03-06-2024 10:19 AM
Message 5 of 6
Hi Jean16,
Could you add your TalkTalk landline number or account number to your community profile and we'll take a look at this for you
Chris
Chris, Community Team
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