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BROADBAND KEEPS DROPPING OUT

fanildean
First Timer
Message 2 of 2

Hi,

over the past week the broadband has been dropping out randomly - sometimes with the router flashing white/orange and sometimes flashing orange - and seemed a bit slow yesterday evening.

 

I've tried re-seating the plugs, etc and it's plugged directly into the master socket 'test' socket, and i've tried powering down and restarting the router. could you check to see what's going on please?

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1 REPLY 1

Michelle-TalkTalk
Support Team
Message 1 of 2

Hello,

 

Can you please update your community profile to include your:
 

  • Name
  • Telephone number
  • Alternative contact number
     

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

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