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Cancellation of Service

bearpeje
Whizz Kid
Message 3 of 3

I had a 'Live Chat' some weeks ago, about the Cancellation fees applicable if I cancelled my Talk Talk Package, Contract expires in August. From Memory, the exit fees were quoted at about £30.

However, I can't find any record of the Chat in my Account, nor the Transcript in my emails, which I would have certainly asked for.

So, I am trying to access Live Chat again, but there doesn't seem to be any way to do so ?

Any ideas how I can contact somebody at TalkTalk ?

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2 REPLIES 2

Arne-TalkTalk
Support Team
Message 1 of 3

Hi @bearpeje

 

I can help with this I first need to confirm some security questions

 

I have sent you a PM on the community

 

Regards

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martswain
Philosopher
Message 2 of 3

You need to call 0345 172 0088 to get a cancellation processed.

 

https://community.talktalk.co.uk/t5/Articles/Cancel-your-TalkTalk-service/ta-p/2204737

 

The fees are also on that page.

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