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Broadband help

For queries about your TalkTalk broadband service.

Broadband has gone down

MysteryDeafo
Chatterbox
Private Message
Message 4 of 4

Hi, my broadband has gone down, the power and DSL lights are green on the openreach box but the light on the talktalk router flashes white/amber then stays amber. Have done all the recommendations but still nothing.  Try to run the connection test on my line through my mobile phone and it comes back with We've run into an error".  Any help please?

 

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3 REPLIES 3

Message 1 of 4

Morning,

 

I'm glad to hear this and thanks for letting us know 🙂

 

Thanks

 

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MysteryDeafo
Chatterbox
Private Message
Message 2 of 4

Morning Michelle, just woke up and all is working again thank you.

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Morning,

 

Can I just confirm, have you now been able to connect since your last post? 

 

Thanks

 

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