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Broadband help

For queries about your TalkTalk broadband service.

Broadband is not working

OzzieK353
First Timer
Private Message TalkTalk

on ‎07-08-2024 05:29 AM - last edited on ‎07-08-2024 07:00 AM by

Private Message TalkTalk

Message 2 of 2

Hello my account number is

REMOVED

And my home broadband is not working since yesterday. I have tried to reboot it, turn off the modem etc and it’s still not working. How can we fix this? 
Ozlem Kara 

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Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎07-08-2024 07:01 AM

Message 1 of 2

Good morning,

 

I'm sorry to hear this. Please do not post any personal information on the Community.

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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