For queries about your TalkTalk broadband service.
on 08-02-2024 11:34 AM
I'm experiencing buffering and the continued loss of my Internet connection.
on 09-02-2024 07:48 AM
Hi karenpault
Thanks for updating your Community Profile.
I've completed a line test which hasn't detected any faults and the line is in sync at just under 40mb.
Would you like me to send a replacement router for testing to see how the connection compares?
on 08-02-2024 11:35 AM
Hi karenpault
I'm sorry to hear this.
Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.
Thanks