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Broadband help

For queries about your TalkTalk broadband service.

CHANNEL/BAND SELECTION

seamawr
First Timer
Private Message TalkTalk
Message 4 of 4

MY ROUTER HAS 4 DEVICES ON 2.4 AND 3 ON 5GHZ. I NOW HAVE A WIFI DOORBELL THAT CAN ONLY CONNECT TO 2.4 . HOW DO I FORCE IT TO CONNECT NOT TO BAND 2 THE 5GHZ AND GET IT TO CONNECT TO BAND1 2.4GHZ

 

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3 REPLIES 3

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 4

Hi seamawr

 

My doorbell also connects on 2.4ghz, have you split the SSID's?

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martswain
Philosopher
Private Message TalkTalk
Message 2 of 4

If it is only 2.4 GHz capable then there is no way it will try or be able to connect to the 5 GHz band.

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Divsec
Community Star
Private Message TalkTalk
Message 3 of 4

Hi @seamawr I'm guessing you already tried and failed following the doorbell  instructions? If so best way is to temporarily disable the 5ghz in the router interface. 

I don't work here and all my opinions are my own.
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