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Broadband help

For queries about your TalkTalk broadband service.

Call safe

lynda65
First Timer
Private Message TalkTalk
Message 8 of 8

I have tried to delete call safe from my account and i cant and cant find an email to tell Talk Talk to delete it. I followed all the steps in the email i received saying a £1 charge would be introduced. Ideas please

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7 REPLIES 7

Message 1 of 8

You are most welcome, enjoy the rest of your day and take care:)

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Message 2 of 8

Thats it thank you

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Message 3 of 8

You are most welcome:)

I would like to confirm is there anything else that I can assist you with today?

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Message 4 of 8

Thank you

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Message 5 of 8

I understand and can confirm that looking into your account call safe was successfully disconnected today.

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Message 6 of 8

yes please as i do not wish to pay for the service

 

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mandisa1-TT
Support Team
Staff
Private Message
Message 7 of 8

Hi there @lynda65 I would be happy to assist you in removing CallSafe, should you choose to proceed.

 I would like to highlight the benefits you may miss out on by disabling this feature:
 

  • Screen Calls: CallSafe prompts unknown callers to record their name, which is then played back to you. This allows you to decide whether to answer, send the call to voicemail, or block it.
  • Whitelist Numbers: You have the option to permit trusted numbers to bypass any screening, ensuring uninterrupted access.
  • Block Unwanted Calls: Your phone will not ring for numbers you have blocked, providing you with peace of mind against nuisance calls.
     

These features are designed to enhance your control over incoming calls and reduce unwanted interruptions. Would you like me to proceed with the removal of CallSafe?

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