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For queries about your TalkTalk broadband service.

Connecting arlo security spotlight cameras

Yvonnepete
Chatterbox
Private Message
Message 12 of 12

I need help in connecting my arlo security cameras I have tried now for hours arlo have said I need to check ports 123,443 and 80 are open. I have been on live chat and this is still not resolved I am on live chat to arlo and all they said is I need these ports open I have changed my frequency to 2.4 so that's done please help this is so stressful I cant belive how hard this would be

 

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11 REPLIES 11

KeithFrench
Community Star
Private Message TalkTalk
Message 1 of 12

You will need to do similar with any set of cameras if you want more than one, but the choice is yours.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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Yvonnepete
Chatterbox
Private Message
Message 2 of 12

Thanks for help but there going back to the shop there not worth the hassle

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KeithFrench
Community Star
Private Message TalkTalk
Message 3 of 12

I will wait until you confirm if it is possible to do as I suggested in my last post, before going any further.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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Yvonnepete
Chatterbox
Private Message
Message 4 of 12

Sorry yes

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KeithFrench
Community Star
Private Message TalkTalk
Message 5 of 12

As you have said it is the WiFi Hub Black, then I assume it is the Huawei.

 

This will need a bit of planning before jumping in & configuring nine port forwarding rules. From the app or whatever you want to control these cameras from, can you configure different port numbers, as you will need ports 80, 123, & 443 on different port numbers for each camera, that will come in via the internet, the router will match on these ports & convert them back to 80, 123 & 443 to the correct camera?

 

The sort of thing I am talking about is:-

 

Camera 1

TCP port 1080

TCP port 1123 

TCP port 1443

 

Camera 2

TCP port 2080

TCP port 2123 

TCP port 2443

 

Camera 3

TCP port 3080

TCP port 3123 

TCP port 3443

 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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Yvonnepete
Chatterbox
Private Message
Message 6 of 12

Huawei 

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martswain
Philosopher
Private Message TalkTalk
Message 7 of 12

@Yvonnepete  there are two HUBS, one made by Sagemcom, the other Huawei, please have a look at the label on the back, you may need to remove the pull-out WiFi info card.

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Yvonnepete
Chatterbox
Private Message
Message 8 of 12

I have three camera's and need to set up individual and I have a black WiFi hub the new one

 

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KeithFrench
Community Star
Private Message TalkTalk
Message 9 of 12

Please can you answer all of my questions in my previous post:-

 

What make/model of TalkTalk router are you using?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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Yvonnepete
Chatterbox
Private Message
Message 10 of 12

Hi what it is I have three new cameras and everytime I try to set them up it can't find them on the WiFi the qr code scans now arlo said I need a frequency of 2.4 I have changed this today with the help from talk talk but arlo said I need a port open 123,443 and 80 which I don't think they can do only one tech apologised 

 

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KeithFrench
Community Star
Private Message TalkTalk
Message 11 of 12

By open, I assume you mean that you need to forward these ports to the camera? How many of these cameras do you have and what make/model of TalkTalk router are you using? When I know this I should be able to help you.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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