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Broadband help

For queries about your TalkTalk broadband service.

Constant Ping spikes

0wenb
Popular Poster
Private Message
Message 2 of 2

Hi this is a problem that has only started happening recently, my latency when gaming is jumping from 24 to 100+ regulary. I have  tried everything possible, resetting the router, splitting wifi bands but nothing is working, i also pay around £25 a month for 40mbps when i can get 150mbps on virgin, if this persists i will be switching.

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1 REPLY 1

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hello,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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