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FIbre Support

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Ping spikes

Micki86
First Timer
Private Message TalkTalk PLUS

3 hours ago

Message 4 of 4

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Hi need a bit of advice.. for the past few months my ping spikes has made gaming nearly impossible.. always hardwired on the ps5.. jumps from 20ms right up into 500+  

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3 REPLIES 3

ferguson
Community Star
Private Message TalkTalk

3 hours ago

Message 1 of 4

OK, any particular games/servers, or generally? Have you run traceroutes to check for bottlenecks? Have you tried setting alternative DNS servers in your router? 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Micki86
First Timer
Private Message TalkTalk PLUS

3 hours ago

Message 2 of 4

Straight from ps5 to router 

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ferguson
Community Star
Private Message TalkTalk

3 hours ago

Message 3 of 4

When you say hardwired do you mean directly from PS5 to hub via ethernet, or using any adapters:? 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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