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For queries about your TalkTalk broadband service.

DHCP reservation problems - amongst others

skier-hughes
Team Player
Private Message TalkTalk
Message 21 of 21

Hi all,

I have a few problems that I have come across whilst trying to set DHCP reservations.
They may all be intertwined or it might just be coincidence!

I've searched the forum and there are a few posts about this, but none seem to have a final resolution published and therefore have been no help to me.

I have some cctv and I wanted to set reservations for these 6 items.

I log into my router and go to the LAN IPv4 page.

Firstly, I wanted to change the IPv4 pool end figure from .254 to .249.
I input the figures and save, say, yes I understand, to the warning about changing items and the page logs out and I end up back at the log in page.

I log back in and no changes have been saved.

I've tried a different browser.
I've tried clearing the cache.
No change, same thing still happens.

Secondly, I decided to just set the reservations without changing the end pool figures.
I input the MAC address and the ip address of the 6 items.
I click save and the same thing happens as above and the page logs out and I'm back at the log in page.
I log back in and no changes have been saved.

Thirdly, I tried a different browser and added just one item, then I pressed the add a new reserved address button again and got a second row to populate, which I left blank.
I tried to save it and it told me the MAC address was invalid.
I clicked the x at the end of the row to delete the row. It wouldn't delete. It also wouldn't delete the populated row.

Fourthly, today, after reading some of the posts, one mentioned a second page that they could populate the details for a device.  When I tried to find this I discovered once I'm on a page I often cannot then select a different page, for example, when I am on the device info>LAN page, if I click the maintenance page, sometimes that page will open and sometimes it doesn't.
If it does open, it opens on reset and if I try to select one of the other pages, it doesn't open another one. I was trying the software update page. It has already said my software is up to date, but I thought it was worth checking.  The pages are very slow to open when they do work, but I can see the page name change in the address bar and in a second it reverts back to the page I'm on, so I know it's not working.  These are the options I was choosing from.

Reset

Software Update

Internet Time

(NTP) Logs

I just relogged in to make sure I gave the correct path I took, so am on the device info maintenance page and it won't let me choose another page, so I cannot get back to the LAN page for example.
If I click the home page, nothing happens.

I have rebooted the router twice over the last few days.
I copied this from my account, for your information.

My router: Sagemcom-FAST5364

Good news, it looks like your router software is up to date.

These are the details of my firmware

Serial Number  N7211518E009687
Hardware Version  FAST5364 4.00
Software Version  SG4K100208
GUI Version  5.100.5

I have various pictures I have taken during my troubles, and a short video of me clicking save when trying to set the reserved addresses. 
 
If you need any other info, want me to try something or want certain pictures ask away and I'll supply them.

Thanks in advance
Graham
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