For queries about your TalkTalk broadband service.
on 01-08-2025 12:49 PM
Hi all,
I have a few problems that I have come across whilst trying to set DHCP reservations.
They may all be intertwined or it might just be coincidence!
I've searched the forum and there are a few posts about this, but none seem to have a final resolution published and therefore have been no help to me.
I have some cctv and I wanted to set reservations for these 6 items.
I log into my router and go to the LAN IPv4 page.
Firstly, I wanted to change the IPv4 pool end figure from .254 to .249.
I input the figures and save, say, yes I understand, to the warning about changing items and the page logs out and I end up back at the log in page.
I log back in and no changes have been saved.
I've tried a different browser.
I've tried clearing the cache.
No change, same thing still happens.
Secondly, I decided to just set the reservations without changing the end pool figures.
I input the MAC address and the ip address of the 6 items.
I click save and the same thing happens as above and the page logs out and I'm back at the log in page.
I log back in and no changes have been saved.
Thirdly, I tried a different browser and added just one item, then I pressed the add a new reserved address button again and got a second row to populate, which I left blank.
I tried to save it and it told me the MAC address was invalid.
I clicked the x at the end of the row to delete the row. It wouldn't delete. It also wouldn't delete the populated row.
Fourthly, today, after reading some of the posts, one mentioned a second page that they could populate the details for a device. When I tried to find this I discovered once I'm on a page I often cannot then select a different page, for example, when I am on the device info>LAN page, if I click the maintenance page, sometimes that page will open and sometimes it doesn't.
If it does open, it opens on reset and if I try to select one of the other pages, it doesn't open another one. I was trying the software update page. It has already said my software is up to date, but I thought it was worth checking. The pages are very slow to open when they do work, but I can see the page name change in the address bar and in a second it reverts back to the page I'm on, so I know it's not working. These are the options I was choosing from.
I just relogged in to make sure I gave the correct path I took, so am on the device info maintenance page and it won't let me choose another page, so I cannot get back to the LAN page for example.
If I click the home page, nothing happens.
I have rebooted the router twice over the last few days.
I copied this from my account, for your information.
My router: Sagemcom-FAST5364
Good news, it looks like your router software is up to date.
These are the details of my firmware