For queries about your TalkTalk broadband service.
on 02-05-2024 04:12 PM
Hi
I have been with talk talk for a while. I am beginning to get frequent periods when the internet connection drops (sometimes 5 minutes, sometimes 2 hours!). This appears to be happening at least on a weekly basis (some days several times).
I have a DSL 3782 and checking the firmware appears to be v1.08t from 2018 (!).
Is there an updated firmware that may help resolve my issues ?
Cheers
on 03-05-2024 06:58 AM
Morning,
I'm sorry to hear this. I've run a test on the line now which is clear. Would you like us to send a Wifi Hub instead to see how this compares as the 3782 is one of our older routers.
Thanks
Michelle