cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

DSL 3782 - firmware updates

Judge
First Timer
Private Message TalkTalk
Message 2 of 2

Hi 

 

I have been with talk talk for a while. I am beginning to get frequent periods when the internet connection drops (sometimes 5 minutes, sometimes 2 hours!). This appears to be happening at least on a weekly basis (some days several times).

 

I have a DSL 3782 and checking the firmware appears to be v1.08t from 2018 (!).

Is there an updated firmware that may help resolve my issues ?


Cheers

0 Likes
1 REPLY 1

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Morning,

 

I'm sorry to hear this. I've run a test on the line now which is clear. Would you like us to send a Wifi Hub instead to see how this compares as the 3782 is one of our older routers.

 

Thanks

 

Michelle

 

0 Likes