For queries about your TalkTalk broadband service.
yesterday
Hi all,
I had an SMS recently about some downtime as some equipment was getting swapped out at the exchange. Ever since I've had no internet.
I've had a few line tests and the usual reset router, 20 mins, etc etc with agents, in fact I've done this 3 times and been told a case manager will contact but no contact from them... Im not sure whats next.
REP-14827331
Broadband settings are showing an with an up and down speed with sync but no internet
01warehouse username if that makes an difference
Older HG633 router
Thanks all
Eric
yesterday
I have asked one of TalkTalk's support to pick your thread up and confirm what is happening for you.
They aim to respond within 48 hours (Monday - Friday) excluding Bank Holidays, but if more urgent you can always try the Service Centre on 0345 172 0088. The posts are responded to in time/date order, oldest first.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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