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Broadband help

For queries about your TalkTalk broadband service.

Message 7 of 7

Internet light not lit on router/but internet working. Do i ignore it.? Also keep saying i have a fault on phone now but that seems ok.

Sandy772

6 REPLIES 6

Staff

Message 1 of 7

Would you like me to send a replacement router?

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Staff

Message 2 of 7

Hi Sandy,

Do you still need assistance with this?

Thanks

Michelle

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Staff

Message 3 of 7

Apologies for the delay and thanks for updating your Community Profile.

I've completed a line test which hasn't detected any faults. Would you like me to send a replacement router for testing?

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Staff

Message 4 of 7

I have edited your post to remove your details, please can you only add this in your Community Profile.

If you click on your Community Username - manage users settings - personal information, you can then add the information there. Please click the save changes button after you have entered your details.

Thanks

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Message 5 of 7

REMOVED

Sandy772

Staff

Message 6 of 7

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie

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