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Broadband help

For queries about your TalkTalk broadband service.

Wi Fi

field35
First Timer
Private Message TalkTalk
Message 2 of 2

Hello

My account migrated to talk talk from Shell.

My TV shows that it is connected to ethernet rather than wi fi.

I've tried to connect using the shell password but this does not work.

Please advise.

Thank you

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1 REPLY 1

KeithFrench
Community Star
Private Message TalkTalk
Message 1 of 2

Do you have a TalkTalk router or a Shell one, what make/model is it anyway?

 

Does your TV (make/model please) normally have an Ethernet connected to the router as well as WiFi?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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