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Broadband help

For queries about your TalkTalk broadband service.

Devices unable to connect to wifi

EvansI
Conversation Starter
Private Message

on ‎14-10-2023 06:54 PM

Message 22 of 22

Over the last week my talktalk router seems to have developed a fault where devices disconnect from wifi and are unable to reconnect. The only way to resolve the issue is to restart the router, however after a few hours the devices are again kicked off and can't reconnect.

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21 REPLIES 21

KeithFrench
Community Star
Private Message TalkTalk

on ‎15-10-2023 02:55 PM

Message 21 of 22

Slow speed, intermittent dropouts, breaks in the signal, no signal on some or all devices or no internet access might be caused by Wi-Fi interference from other local networks, which can also lead to a permanent reduction in speed. No ISP can be responsible for your local environment, this is mainly a byproduct of the popularity of Wi-Fi.

Generally speaking, the 2.4GHz band suffers much more from interference than the 5GHz band, but the 2.4GHz one can sometimes have a better range, but this all depends on your local area.

If you would like me to help you, please can you specify the make/model of TalkTalk router that you are using?

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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