cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

Digital Change over.

Janice22
Newbie
Private Message TalkTalk
Message 2 of 2

I have Talk Talk Broadband. What happens when BT do the digital changeover, as broadband is plugged into BT wiring ?

0 Likes
1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 2

@Janice22, it's different infrastructure and installed by Openreach or CityFibre on behalf of Talktalk. 

 

Described here:

 

https://community.talktalk.co.uk/t5/Articles/How-Full-Fibre-is-installed/ta-p/2555166

 

You may be offered an upgrade anyway. Sometimes the copper is left behind in the short term to keep the use of your landline, but more usually you will need to request VOIP with the agreed order for Full Fibre in order to keep the use of your Talktalk phone number. 

 

Gliwmaeden2, a fellow customer.