on 08-12-2021 11:37 AM
When I upgraded to Fibre 65, my downstream line rate was about 65000 kbit/s. However, it has seemed to start going lower and i now at 56000 kbit/s. I have not moved the router since I upgraded.
Anyway I could get it back to 65000?
I don't have a phone line.
on 13-12-2021 07:06 AM
on 10-12-2021 04:19 PM
I received a text from TalkTalk yesterday. They told me that they fixed and repaired the line at my home.
I restarted my router today and my speed is now back up to 63000.
Thanks Chris! Much appreciated
on 08-12-2021 01:45 PM
on 08-12-2021 01:33 PM
OK thanks. I've logged this out to BT Openreach as a non-appointed task. Openreach will investigate over the next 72 hours and may contact you directly if they need to access your home
on 08-12-2021 01:25 PM
I have the router plugged into the test socket.
I have 2 other sockets in my home. However, I am not sure if they work or not.
I cannot connect my router to the other 2 because there are no electric outlets near them.
on 08-12-2021 01:21 PM
OK thanks. Line test is picking up a potential voice (telephone) fault. Is your router currently connected to your Test Socket?
How many telephone sockets do you have in your home?
on 08-12-2021 01:02 PM
on 08-12-2021 12:07 PM