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Broadband help

For queries about your TalkTalk broadband service.

Email sending problems

19PbtVyt44
Chatterbox
Private Message TalkTalk
Message 7 of 7
 

Emails sent to TalkTalk are returned as non deliverable . All other mail addresses are sent,received and replied to without any problems. This has only happened since Everymail was introduced. I was blocked last week as I was classed as a non broadband subscriber. The block was lifted by TT but the problems persists.

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6 REPLIES 6

Message 1 of 7

Thank you, I've just checked on your account and seems like the issue has already been escalated to back office. Please hang in there while the team works on resolving this as soon as possible. Thanks

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19PbtVyt44
Chatterbox
Private Message TalkTalk
Message 2 of 7

Profile completed

Regards

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Message 3 of 7

I've just noticed that your account number is not provided in the private notes under your profile, please add those details in your notes using the link below.

 

https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info


 

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19PbtVyt44
Chatterbox
Private Message TalkTalk
Message 4 of 7

Yes, I do. 

Regards

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Message 5 of 7

Yes I do.

 Regards

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siphosethu-TT
Support Team
Staff
Private Message
Message 6 of 7

Hi there @19PbtVyt44, I'm really sorry about this. Please confirm if you have an active account with us? Thanks

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