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Broadband help

For queries about your TalkTalk broadband service.

Error when trying to turn off Homesafe settings

Torridon1
First Timer
Private Message TalkTalk

on ‎10-01-2024 10:04 PM

Message 2 of 2

Hi,

I worked out that I can't access LinkedIn anymore because it is being blocked by TalkTalk HomeSafe.

I try to turn off HomeSafe settings or try to customise my allowing www.linkedin.com and get:

"There was a technical error. We are sorry and are trying hard to resolve this. Please tray again later"

I get this whenever I try.

I have tried opening a chat but the chat window opens with "Go back to the previous page or log in to continue your conversation"

So I cannot chat to get this resolved and can't find a number to call on.

Any suggestions gratefully received

Many thanks

Labels:
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1 REPLY 1

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎11-01-2024 07:58 AM

Message 1 of 2

Hi Torridon1, I've set linkedin as allowed in your HomeSafe for you. If there's anything else please let us know. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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