Faulty Router

[ironbmc]

Hi, since yesterday my router is not working. There is no light, however I have checked electrical socket and it works fine with my other devices. I guess there is a problem with a power supply (either cable or router). I need replacement asap as I work from home and I need to use my mobile internet at the moment.

[Debbie-TalkTalk]

Hi ironbmc

Have you received the replacement router?

[Debbie-TalkTalk]

Hi ironbmc

I'm sorry to hear this.

I've ordered you a replacement router and a returns bag for your current router.

Please allow 24-48hrs for this to arrive. Let us know how you get on.

Thanks

Debbie

[Divsec]

Hi @ironbmc your post has been escalated and you should hear tomorrow.