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Broadband help

For queries about your TalkTalk broadband service.

Future of copper broadband

drscarb
Popular Poster
Private Message TalkTalk

on ‎06-09-2025 12:05 PM

Message 3 of 3

I have to decide whether to renew my broadband contract in October. I live in an area where there is no access to fibre and BT has no current plans to install it, so I have a basic copper-based system. In view of the possible turning off of the copper lines before the end of my new contract. Should I consider transferring now to the only available 5g broadband from Three?

dscarb
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2 REPLIES 2

sabelo-TT
Support Team
Staff
Private Message
In response to ferguson

on ‎09-09-2025 08:27 AM

Message 1 of 3

Hi there @drscarb, still require assistance? Do get in touch should you be aware of this. 

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ferguson
Community Star
Private Message TalkTalk

on ‎06-09-2025 12:39 PM

Message 2 of 3

Your regular copper based broadband will not be disconnected until such time as fibre is available to you. Are there no suppliers other than Openreach operating in your area? 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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