Problem with telephone cable connection

[Sanjan1]

The cable between my house and the telegraph pole has become loose and the cable is now hanging loosely over the road.   How do I get someone to come out and ensure it is made safe please

[sabelo-TT]

@Sanjan1, furthermore, if I may kindly ask, does the loose cable affects your broadband connection in any way?

[ferguson]

If the issue extends beyond the boundary of your property then you can contact Openreach about it directly:

https://www.openreach.com/help-and-support/damage-health-and-safety