cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

I cant contact TalkTalk

llibert
First Timer
Private Message TalkTalk
Message 10 of 10

I received one tex message from TalkTalk need speak with me but the robot answer machine not connected me and close the call...?

 

The message:

Let's get you back up and running
Hello,
Thanks for getting in touch and using our automated phone service to do some checks. We now need to speak to you so we can resolve your service issue.
We need to speak to you to try again, so please give us a call on 0345 172 0088 when you're at home.
Your TalkTalk Team
 
 
 
0 Likes
9 REPLIES 9

Message 1 of 10

@Gliwmaeden2 Thank you for the support. 

Phili

Message 2 of 10

Thank You very much Gliwmaeden2

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 3 of 10

@llibert, useful information to be found in links from here:

 

https://help-centre.talktalk.co.uk/Billing_and_Payments/Struggling_to_pay/Struggling_to_pay

 

1000030910.jpg

Gliwmaeden2, a fellow customer.

Philile-TT
Support Team
Staff
Private Message
Message 4 of 10

@llibert you would have received that text due to that you contacted TalkTalk on the 17/01/2026 advising that you are having issues with making payments. 

Phili

Philile-TT
Support Team
Staff
Private Message
Message 5 of 10

@llibert I will have a look at your account to see why you were being contacted. 

Phili

ferguson
Community Star
Private Message TalkTalk
Message 6 of 10

@llibert 

It will help the support team here to look into this for you if make sure that your personal details including TalkTalk phone number or account number are complete on your community profile (click here) so that they can link your forum identity with your account.

llibert
First Timer
Private Message TalkTalk
Message 7 of 10

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 8 of 10

Details of opening hours are here, @llibert:

 

https://help-centre.talktalk.co.uk/Billing_and_Payments/Something_else/How_to_contact_TalkTalk_Broad...

 

Forum staff open up c 7am - 5pm [Monday to Friday].

Gliwmaeden2, a fellow customer.

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 9 of 10

Not open for anything at this time on a Sunday, @llibert.

 

Gliwmaeden2, a fellow customer.