BT are doing extensive work along my road and at some point have managed to physically detach the phone connection point from the house bracket. It's now dangling in the air from the remaining telegraph pole.
Whilst it's still working, at present it can't be left like this and the connection is clearly not long for this world. I have talked to one of the Openreach workmen who says he will raise a fault though he doesn't know how it's happened. It seems sensible to confirm this via you, my ISP. Can you raise an openreach fault so that this is investigated please!.
