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Broadband help

For queries about your TalkTalk broadband service.

Intermittent internet

Gilbeh
Team Player
Private Message TalkTalk
Message 3 of 3

Morning

 

Since yesterday my internet has suddenly become intermittent.  I’ve turned router off and on several

times but it’s not solved the problem.

Heather

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

 

Thank for the PM. Apologies for the confusion, the voice service is making or receiving calls on your home phone.

 

Michelle

 

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 2 of 3

Morning Heather,

 

I'm sorry to hear this and I will take a look now. I've run a test on the line which hasn't detected a fault, however the connection does look unstable. Is there any noise on the voice service? Does your main socket also have a test socket please?

 

Thanks

 

Michelle

 

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