Broadband help

mamasandbabas123 · ‎15-02-2024

How long does it take for Internet to reconnect when it's been turned off. I was late paying but I've paid about 1hour ago and it's still not on!?

Gliwmaeden2 · ‎31-01-2025

Did you unplug the router, @Stickeyblu?

Leave it off for at least 30 minutes, and then see if you get a connection when you power it up again.

If you still then have problems, please start a thread of your own.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

Stickeyblu · ‎31-01-2025

I paid my bill hours ago and I still don't have any connection

Anonymous · ‎16-02-2024

Hello,

I'm sorry for the delay. How are you getting on?

Thanks

Michelle

Gliwmaeden2 · ‎15-02-2024

It can take up to a day, but may come back sooner if you switch off the router.

Unplug it at the wall too for fully 30 minutes, @mamasandbabas123.

May be back when you restart it.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.