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Broadband help

For queries about your TalkTalk broadband service.

Iphone 15pro not working on wifi

adamness
First Timer
Private Message TalkTalk

on ‎18-12-2023 09:56 PM

Message 2 of 2

Hi My iPhone 15 pro connects to the wifi but nothing works, so i have to turn off and use 4G. Computer and iPads work fine.

Do i need a replacement router the model i have is DG804W-2.T5

Thanks

Adam

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1 REPLY 1

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎19-12-2023 07:34 AM

Message 1 of 2

Good morning,

 

I'm sorry to hear this. Can I just confirm, have you tried factory resetting the router and then retested again? If this is still the same then please let us know and we can send a replacement router for testing purposes.

 

Thanks

 

Michelle

 

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