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Broadband help

For queries about your TalkTalk broadband service.

No internet

Lynzzz
First Timer
Private Message TalkTalk

on ‎18-12-2023 05:52 PM

Message 3 of 3

Had no Internet for 1 week now talk talk have said it is an issue at the Exchange but an openreach engineer has said otherwise 

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎19-12-2023 07:22 AM

Message 1 of 3

Morning

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


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ferguson
Community Star
Private Message TalkTalk

on ‎18-12-2023 05:55 PM

Message 2 of 3

OK, was this after an Openreach engineer visit to your home? This has been flagged for the support team here and they will respond as soon as they can. 

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