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Broadband help

For queries about your TalkTalk broadband service.

Manage router

Neshniva
Chatterbox
Private Message
Message 2 of 2

I was just being curios on my manage router and I by mistake closed the 2.4 g thing and my 5 g I don't know  the name but I closed it and I can't use my wifi anymore I have to use my mums hotspot please help me 

Neshiboi
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1 REPLY 1

Chris-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi Neshniva,

 

If you disabled the 2.4GHz and 5GHz bands you can just enable them again but you'll need to connect to the router by Ethernet cable. Alternatively if this isn't an option then you can reset the router to factory default settings and this will re-enable wifi but you would need to reconnect your devices to the router using the default wifi password after the reset


Chris

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