For queries about your TalkTalk broadband service.
on 08-12-2021 03:02 PM
I was just being curios on my manage router and I by mistake closed the 2.4 g thing and my 5 g I don't know the name but I closed it and I can't use my wifi anymore I have to use my mums hotspot please help me
on 08-12-2021 03:15 PM
Hi Neshniva,
If you disabled the 2.4GHz and 5GHz bands you can just enable them again but you'll need to connect to the router by Ethernet cable. Alternatively if this isn't an option then you can reset the router to factory default settings and this will re-enable wifi but you would need to reconnect your devices to the router using the default wifi password after the reset
Chris
Chris, Community Team
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