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Broadband help

For queries about your TalkTalk broadband service.

New routet

Niknak55
First Timer
Private Message TalkTalk
Message 7 of 7

I've had an email about my router no longer being supported for security or firnware updates

What are the next steps as i 'm concerned about my security

Niknak
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6 REPLIES 6

Message 1 of 7

Hi Nicky @Niknak55 

 

That's great news, thanks for letting us know 🙂

 

Debbie

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Niknak55
First Timer
Private Message TalkTalk
Message 2 of 7

Hi Debbie

yes thank you and all connected - everything is much quicker.

Old one has been returned

Thank you for all your help

Nicky

Niknak

Message 3 of 7
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Message 4 of 7

Hi @Niknak55 

 

Thanks for updating your Community Profile.

 

The router is on its way, please allow 24-48hrs for this to arrive.

 

Debbie 🙂

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Niknak55
First Timer
Private Message TalkTalk
Message 5 of 7

Hi Debbie

Info added

Look forward to receiving new  router

 

Niknak

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 6 of 7

Hi @Niknak55 

 

I can send you a new router.

 

Please can you add your name and TalkTalk landline number to your Community Profile.

 

Thanks

 

Debbie

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