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Broadband help

For queries about your TalkTalk broadband service.

No Internet for over a week

Simongr200
Sightseer
Private Message TalkTalk
Message 2 of 2

I lost my internet the Friday before last, eventually an Openreach engineer fixed the fault but I lost the internet a day later,reported to TalkTalk who contacted Openreach ,I have no idea when Openreach will be investigating gating and when I might have internet,TalkTalk said they would phone me yesterday but did not.The customer service is beyond bad.

 

Simon Griffiths
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1 REPLY 1

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi Simon,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number or Account number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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